Returns & Refunds Policy — Bulky Mart

Bulky Mart puts your satisfaction first. If you’re not happy with a product, we offer easy returns and refunds under the guidelines below.

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1. Return Eligibility

You may request a return if:

• You received a damaged, defective, or incorrect item.
• The product is unused, in its original condition and packaging.
• You raise the return request within 30 days of delivery.

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2. How to Initiate a Return

Follow these steps:

1. Contact us at support@bulkymart.com or call +91 84190 08600.
2. Share your order number, product details, and reason for return.
3. Our team will schedule a pickup or guide you through the return process.
4. Ensure the product is securely packed with all original tags, invoice, and accessories.

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3. Refund Process

• After we receive and inspect the returned product, refunds are processed within 5–7 business days.
• Refunds are issued to the original payment method.
• For Cash on Delivery (COD) orders, refunds are processed via bank transfer.

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4. Replacements

If an item is damaged or defective, we’ll provide a free replacement (subject to availability) or a full refund if a replacement isn’t possible.

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5. Important Notes

• Items returned without prior authorization will not be accepted.
• We reserve the right to reject returns that don’t meet policy conditions.
• Shipping charges are non‑refundable unless the return is due to our error.

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Need Help?

Email: support@bulkymart.com
Phone: +91 84190 08600
Support Hours: Monday – Saturday, 10:00 AM – 6:30 PM