Warranty Policy

Warranty Policy — Bulky Mart

Bulky Mart takes pride in offering high‑quality products. This policy explains what is covered, how long coverage lasts, and how to file a warranty claim.

1. Warranty Coverage

Warranty applies only to select products and categories indicated on their product pages. Eligible categories may include:

  • Mobile Accessories
  • Smart Wearables
  • Consumer Electronics
  • Camera & Car Accessories
  • Repair & Spare Parts

Covered under warranty:

  • Manufacturing defects
  • Functional issues under normal usage
  • Hardware malfunctions (where applicable)

Not covered: Damage caused by misuse, physical damage, unauthorized repairs, or water exposure.

2. Warranty Duration

Coverage duration varies by product and brand. Standard periods include:

  • 3 – 6 months for most electronic accessories
  • 12 months for select premium products (if stated on the product page)

3. Warranty Claim Process

To raise a claim:

  1. Contact our support team:
    Email: support@bulkymart.com
    Phone: +91 84190 08600
  2. Provide the following:
    • Order ID
    • Product name
    • Photos/videos clearly showing the issue
    • Purchase date
  3. Our team will verify the claim and guide you through the return, repair, or replacement process.

Note: If the item must be shipped back, initial shipping costs are borne by the customer. Once approved, we will proceed with repair, replacement, or store credit.

4. Warranty Exclusions

  • Physical damage, accidents, negligence
  • Unauthorized repairs or modifications
  • Normal wear and tear (e.g., battery degradation)
  • Water damage (unless explicitly rated water‑resistant)
  • Consumables such as packaging, screen guards, etc.

5. Manufacturer Warranty

If a product carries a manufacturer warranty, we will help connect you with the brand’s authorized service centre. Claims under a manufacturer warranty must be handled according to the brand’s terms.

6. Important Notes

  • Warranty is non‑transferable and applies only to the original purchaser.
  • Warranty claims are subject to approval by Bulky Mart or the respective manufacturer.
  • Products marked as clearance, open‑box, or no warranty are not eligible.

Need Help?

If you have questions about warranty coverage, contact us: