Cancellation Policy

Order Cancellation Policy

1. Cancellation Window

  • Orders can be cancelled within 2 hours of placement or before they are packed/dispatched, whichever is earlier.
  • Once an order is processed or shipped, it cannot be cancelled.

2. How to Cancel

To cancel an order, please contact our support team:

Please provide:

  • Your Order ID
  • Your contact details
  • The reason for cancellation

3. Refund on Cancellation

  • For prepaid orders that qualify for cancellation, a full refund is processed to the original payment method within 5–7 business days.
  • For Cash on Delivery (COD) orders, no charges apply if the cancellation is within the valid window.

4. Important Notes

  • Repeated cancellations or misuse of this policy may result in restrictions on future orders.
  • Bulky Mart reserves the right to cancel any order due to unforeseen issues such as stock unavailability or pricing errors. Customers will be notified promptly and refunded in full.

Need Help?

If you have questions or need assistance with cancellations, contact us: